Frequently Asked Questions
Absolutely! You can update your box to include additional toys or bandannas, or add a new pet to receive an additional box. Just be sure to make changes at least 2 weeks before your next box is scheduled to ship.
We strive to provide variety with every shipment. While you may see similar items over time, we do our best to send new treats, toys, and bandannas in each box.
When setting up your subscription, there's a section to list any food allergies. We'll do our best to customize your box accordingly.
Yes! You can update your pet's profile anytime to reflect their size or needs. Just be sure to make changes at least 2 weeks before your next box is shipped.
We're truly sorry for your loss. Please contact us directly or log in to your account to cancel your subscription.